About Cocklestorm Delivery Information


**ALL DELIVERIES ARE TO THE NEAREST POINT OF ACCESS**

Due to our extensive product range, calculating the delivery charge can be complicated. When your postcode has been entered, delivery is automatically calculated by the website and is clearly shown at the checkout. However on certain products, the delivery charged is a covering charge. Should you wish, you are able to contact our staff about this charge as you may be eligible for a lower delivery cost.

For all products that are stock items, deliveries are within 1-7 working days if you are located less than 10 road miles of M26 2UT. If you are over 10 road miles and the delivery is made by Cocklestorm and not our couriers, the delivery will be within 1-15 working days. (Working days being Monday to Friday)

Within a 50 mile radius, your order will more than likely be delivered by our own fleet of vehicles. Over a 50 mile radius, your order may be delivered by our vehicles but more likely via a courier service.

Free Delivery: All van deliveries within 2 road miles of Cocklestorm Fencing Ltd (M26 2UT) qualify for free delivery. If your delivery address is over 2 miles and under 30 miles, free delivery options are available with a minimum spend, please see the model at the bottom.

Please Note: For bespoke items such as made to order products, out of stock products, cutting or Barrettine dipping service, please allow additional time for production / purchasing, in addition to delivery times. Bespoke products are NOT eligible for return if you, the customer, have provided the incorrect measurements / information or ordered by mistake.

Important Notice Regarding Courier/Pallet Deliveries: If you are not home & you have a safe place to leave your consignment, our carrier is automatically authorised to deliver your consignment without a signature, please note that this will not be possible on instances where the carrier must leave the consignment on a public walkway or on the road. Please be aware that if the carrier arranges a delivery day & you are not at home to take the delivery & there is no safe place to leave the consignment on your property you may incur a second delivery charge. Note: When ordering heavy products via a courier service, such as concrete or items longer than 2.4m, you may be required to help unload the wagon.

Delivery Issues: The Customer should check their order promptly and carefully upon arrival, and inform the delivery agent of any damages or shortages discovered at the time of delivery and record this on the delivery record (e.g. "packaging damaged"). If the Customer is unavailable to do this, they should check the order carefully within 48 hours of delivery. In all cases the Customer should notify the Company of any damage or shortfall within 48 hours of delivery.

Delivery Charges

Distance Order Value Delivery Charge
0-2 Miles Any Value Free
2.1-10 Miles Over £100 Free
Under £100 £15.00
10.1-20 Miles Over £150 Free
Under £150 £15 + £1.20 per mile over 10 miles
20.1-30 Miles Over £200 Free
Under £200 £15 + £1.20 per mile over 10 miles
Over 30 miles Over £200 £1.20 per mile over 30 miles
Under £200 £15 + £1.20 per mile over 10 miles

 

Parcel Delivery

Up to 1 Kg* £7.50
From 1Kg* £15.00
*regardless of distance

© Copyright 2020 Cocklestorm Fencing Co Ltd, Radcliffe Freight Terminal, Bury Road, Radcliffe, Manchester, M26 2UT All Rights Reserved | Company No: 1375181 | VAT No: 323 854 360

Tel: 0161 724 9595
Fax: 0161 724 9596
email: enquiry@cocklestorm.com

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